Field assistance

Support

If something has gone wrong at the battery, we’ll help you get back in action.

Contact

Email support@leexperimental.com. Include your device model, iOS or iPadOS version, and what happened. Please do not send passwords, payment details, or Apple Account credentials.

Restore Unlimited Campaign

  1. Confirm the device is signed in to the Apple Account used for the purchase.
  2. Open Danger Close and choose Restore Purchases on the title screen or Unlimited Campaign screen.
  3. Wait for Apple’s confirmation. You will not be charged again.

If restoration still fails, restart the app, check your internet connection, and try once more before contacting support.

Troubleshooting

The purchase is pending

Apple may be waiting for approval or payment confirmation. The campaign stays locked until Apple completes the transaction. Relaunching the app later will recover a completed entitlement.

I cancelled the purchase

No charge or unlock should occur. You can start the purchase again whenever you choose.

The store or price is unavailable

Check your connection and App Store availability, then reopen the app. Product availability and localized pricing are supplied by Apple.

The app has no sound

Check the device volume, Silent Mode, Focus settings, and whether audio is playing from another app.

Refunds and billing

Apple processes App Store purchases and refund requests. Visit Report a Problem to request a refund, or see Apple billing support.